Comments on: So much for Guardian

By: DBeckham

DBeckham — Sat, 04 Jun 2011 14:51:41 +0000

I am a regular customer of guardian gurney plaza, and I used to see the store manager shouting at her staff in the public. think her name is nancy…..her staff keeps changing regularly and guess working with her is tough.
that store is extremely small and always loaded with goods. my gf once almost fell down and that nancy just acted blind without lending helping hands. true color shown…

By: kristen

kristen — Thu, 07 Apr 2011 14:06:39 +0000

horrible service from guardian singapore; they actually display products that they are NOT ABLE to sell!!! waste everyone ‘s time and space!

By: osman jailani

osman jailani — Sun, 08 Aug 2010 15:57:44 +0000

Today I had the unfortunate visit to guardian pandan jaya with my wife. She had some uninary problam and is difficult to control.Our trip to the pharmacy is to perchase some food suppliment for weight.My wife was attended by the companie’s supervisor who is a young chinese gentelman.While talking to the supervisor my wife felt the need to use the toilet and politely requested the use to the supervisor.He suddenly became rude and remarked that the fecilities is not for punlic use.She pleaded with the supervisor but he was admant citing previous violations of members of public.But my wife was in pain and all her pleading was denied.I told the supervisor to consider my wife’s conditions.The supervisor remained unmoved and non freindly. I than told him that was the first and the last time i will call on the shop to buy any thing. I however paid in excess of RM100 for the chosen product and quickly left the store. The supervisor just smile as if my wife’s suffering is just a little fun. Yes he managed to diusallow my wife to use toilet facilities in the store but this is the last time I wantr to shop there. This is an example of ‘kaduk naik junjung’. rudness will not leade the company to nowhere.I believe customer service is more than being polite.Customer service include beinbg friendly and give a helping hand.The supervisor of guardian pharmacy pandan jaya must be disceplined

By: restaurants

restaurants — Thu, 08 Jul 2010 17:34:58 +0000

I truly enjoyed this. It was extremely educational and useful. I will back to check on upcoming posts

By: khaty88

khaty88 — Sat, 05 Sep 2009 14:18:06 +0000

yup customer is always right…tp adakah dia betul apabila mencampakkan stoking yang sudah di pakai di dalam cashier counter setelah dia membeli stoking yang baru.nak kata kami bagi layanan buruk tak da. malah bagi suggestion yang terbaik utk dia.n adakah customer betul bila kami dengan sopan tidak membenarkan customer membawa troli ke dalam kedai di balas dgn kata2 biadap malah merendahkan taraf kami bekerja di sini. dengan alasan dia seorang doktor so kami tidak boleh berkata begitu dgn dia.hey what the hell.apa kami tahu pangkat setiap customer kami.n lagi satu kami di sini bukan setakat ada spm jer. malah lebih dari itu.tak kira apa pangkat atau taraf education, kita tak sepatutunya merendahkan org lain.dan adakah customer itu betul bila kami bagitau yang farmasi kami tidak bertugas kami dimarahi atas alasan dia tak faham apa yang saya katakan. customer melayu n dia cakap melayu n saya pn melayu cakap pn melayu tapi dia tidak faham apa itu farmasi tidak bertugas n menegking saya depan customer lain semata2 nak saya sebutkan perkataan pharmacist (english word)baru dia faham.dia kata kan saya bodoh…anda boleh fikir dari awal perbualan saya dgn dia bercakap bahasa melayu n tak da satu pn perkataan bahasa inggeris, tp dia boleh menegking saya semata2 perkataan pharmacist. ya customer is always right tp pernah tak customer rasa apa yg kami rasa bekerja di sini.n kata kn anda adalah retailer mcm mana anda nk menghadapi ketiga2 kejadian ini di mana saya tak kan lupakan sampai bila2. n futhermore….guardian saya ni terletak di kawasan pentadbiran kerajaan malaysia di mana rata2nya customer berjawatan goverment n melayu dan mempunyai sikap begini…bongkak dan sombong.so fikir la perasaan kami sebagai retailer.kalau boleh bertolak ansur lah….

By: engku

engku — Wed, 03 Jun 2009 09:46:58 +0000

last week i going to mid valley branch…i think the manager name ms.mogana very badly attitude…she angry the staff in front customer and treat customer not properly…maybe she period!!!!!!!i”m suck her…better gave her warning letter or some counselling…i”m disspointed what has done in the branch..

By: Sr

Sr — Wed, 30 Jul 2008 02:05:35 +0000

First of my mind, as a pharmacist in Thailand, I thought the other countries would have the better health care system comparing with Thailand’s. However, the number of pharmacists in Thailand is not very shortage, so if you go to Boots, Watsons or other chain pharmacies in Thailand you will be able to find pharmacists on duty. Not every time that you can, but if the pharmacies are in the department stores you will (it’s about the cost of hiring). Even the small pharmacies outside the department stores, you will be able to see pharmacists. However, I think I like the way that they don’t sell the POM and Dangerous medicine when there is no pharmacist in Singapore more than anyone can sell medicines which is not save for patients even they have a brain. I don’t have an idea for Guardian b’coz I haven’t tried once when it was in Thailand but for Watsons in Thailand I don’t think that it’s better than the pharmacies owned by pharmacists.

By: Max

Max — Fri, 18 Jul 2008 08:30:11 +0000

U R RITE.
WATSON STAFF VERY FRIENDLY.
THIS GUARDIAN STAFF ONLY IRRITATING LIKE THAT GUARDIAN IS LIKE BAPAK DIORANG PUNYA..GUARDIAN KENA PERHATI HAL INI..

By: ekin

ekin — Fri, 14 Mar 2008 00:54:45 +0000

saya dapati farmasi ini tidak beri layanan baik….bahagian farmasi selalu tutup…

By: Grace

Grace — Mon, 11 Feb 2008 11:22:20 +0000

Hi June,
You can get Emu Oil from Alpro Pharmacy in Jaya 33, at Seksyen 13. The customer service there is not bad and they normally give discounts. By the way, there are a lot of good restaurants in Jaya 33…I enjoy Vintry and the Italian Kitchen there