Archive for May 4th, 2007

Events of the week.

May 04, 2007 in Diary-writer

I'm back from Langkawi. It was some trip, I left the envelope containing my plane tickets on my seat as I was rushing after my boss (who walks very very fast, even though he's shorter than I am). MAS's call centre has a lot of bucking up to do, for people who say that they provide 'first class services' it was really quite annoying to be given different phone numbers to try here and there just so that I could be able to get in touch with someone who would be able to put me in direct contact with the crew.

Not withstanding the fact that while I pointed out I had flown in on business class, the call centre staff had 'promptly' informed me that even though I knew where the ticket was, it was 'apparent' that I had lost it, and therefore I had to pay the penalty charge (RM175 you know) in order to get a replacement ticket.

'What? Then why on earth do people take business class for official flights? To sit in a bigger chair and enjoy food on one-hour flights to rush for meetings? Surely you guys have some kind of contingency budget just to print out a particular ticket? Otherwise wouldn't my IC suffice?'

'Maaflah Pn, ini polisi.'

Okay fine. NVM that. I had my money ready and I rushed to the airport at 10 am to make sure I could purchase a replacement ticket for my flight at 12.30. Talk about ridiculous gratefulness. That airport staff had my envelope and had kindly kept it for me. Awesome, except it beats me why the people at the airport couldn't take the initiative to run my records, get my phone number and give me a call informing me that they had my tickets? Rather than having me spent the entire previous day calling all over Malaysia just to find out how I can contact the aircraft crew to get the package back?

Now its not that I'm being unappreciative, I AM. I'm grateful that the folks at Langkawi Int'l Airport and the cabin crew kept my tickets and waited for me to return the necessary for me. But I WISHED they had really treated me like the business class passenger I was and AT LEAST give me a call to inform me that my tickets were with them, that all I needed to do was come in before 12 in order to catch my 12.30 flight.

Anyway, there's that.

I'm listening to Nicole Kidman/Ewan McGregor's Come What May right now. The last time I heard this song in full, I was depressed and weeping over a very bad break-up the man whom I thought was the man of my life. Weeping because the words seem to speak to me in a strange way and I really really believed in them:

Never knew I could feel like this
Like I've never seen the sky before
I want to vanish inside your kiss
Every day i'm loving you more than this
Listen to my heart, can you hear it sings
Telling me to give you everything
Seasons may change, winter to spring
But I love you until the end of time

Well. Call me cynical but I'm looking at the lyrics now, and well… these words are pretty idealistic, don't you think?

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